Installation fails on Windows 7

Henrose 2014-06-22 08:09:19 UTC #1

Hello,
I am using Windows 7 (German Version). When I plug in the Tessel into an USB port of my computer, the Tessel is recognized, but the driver is not installed. Unfortunately I cannot find a "Change settings..." button for selecting "Install driver software from Windows Update if it is not found on my computer.", like it is described on the insallation page.
But it looks like my computer is searching in Windows Update anyway. But after a certain time the search stops, and it tells me that no driver could be found.
Any idea what the reason could be?

Thanks in advance for any support.

kevin 2014-06-23 19:18:45 UTC #2

The option to enable getting drivers from Windows Update is under "Devices and Printers" -> right click on your computer name -> "Device installation settings".

If that doesn't work, the manual way to install the driver is to get Zadig and bind the Tessel to the WinUSB driver.

Henrose 2014-06-27 16:34:48 UTC #3

Thank you.
With the driver from Zadig it finally worked!

vincesp 2014-07-31 09:23:45 UTC #4

I'd like to add that I first had to reboot my Windows 7 system for the Zadig driver to work.